Privacy Policy

Effective Date: December 6, 2024
Welcome to QuickPick! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how QuickPick collects, uses, and safeguards your data when you use our platform and services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: 
• Name, email address, phone number, and delivery address provided during account creation or order placement.
• Payment Information: 
• Payment details, such as credit or debit card information, are processed securely by third-party payment providers.
• Device Information: 
• IP address, device type, browser type, and operating system when accessing our platform.
• Usage Data: 
• Interaction data, such as pages visited, items ordered, and preferences.

Collection of Location Information

QuickPick collects location data when you use our applications (User, Merchant, and Rider) to enhance your experience and provide our services effectively. This location data may include:

- Real-Time Location: We collect your real-time location to facilitate accurate delivery, track riders, and improve service efficiency.

- Device Location: When you enable location services on your device, we can access your device's GPS data to determine your location.

Use of Location Information

The location information we collect is used for the following purposes:

- Order Fulfillment: To ensure timely and accurate delivery of your orders.

- Service Improvement: To analyze usage patterns and improve our services.

- Safety and Security: To enhance the safety of our users and riders by providing real-time tracking.

Sharing of Location Information

We may share your location data with:

- Riders: To allow them to navigate to your location for deliveries.

- Merchants: To coordinate order pickups and deliveries.

- Service Providers: Third-party services that help us manage and improve our operations.

User Control

You have control over your location data. You can manage your location settings within your device. However, disabling location services may impact the functionality of our apps and the services we provide.

Data Security

We take the security of your location data seriously and implement measures to protect it. We will not sell or rent your location information to third parties.

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders.
• Communicate with you about your orders, updates, or promotional offers.
• Improve our platform, services, and customer support.
• Comply with legal and regulatory requirements.
• Prevent fraudulent or unauthorized activities.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

• Business Partners: Vendors and delivery personnel to facilitate order processing and delivery.
• Service Providers: Third-party companies that assist with payment processing, analytics, and platform improvements.
• Legal Authorities: When required by law, regulation, or to protect our legal rights.

4. Data Protection
QuickPick takes the security of your data seriously. We implement:

• Encryption for sensitive information, such as payment details.
• Secure servers and firewalls to protect against unauthorized access.
• Regular security reviews and updates to safeguard your information.

5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and Portability: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal or contractual obligations.
• Withdrawal of Consent: Withdraw consent for specific data processing activities.

To exercise these rights, please contact us at info@quickp.online.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

• Personalize your experience on our platform.
• Analyze platform usage and improve functionality.

You can manage your cookie preferences through your browser settings.

7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their policies before sharing any information.

8. Retention of Data
We retain your personal information only as long as necessary to provide our services or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. Changes to This Policy
QuickPick reserves the right to update or modify this Privacy Policy at any time. Changes will be communicated by updating the "Effective Date" and, where appropriate, providing additional notice.

10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@quickp.online
Phone: 0775500107 / 0880500107
Address: 12th Street, Monrovia Liberia

By using QuickPick’s platform and services, you agree to this Privacy Policy.